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The installation process got stuck at a certain point. What should I do?

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We are so sorry to hear that! 

If your device meets the eligibility requirements (for Windows device: OS: Windows 10 or later, CPU: 1 core, RAM: 1GB, DISK: 500MB free disk space or for MacOS: OS: MacOS Sonoma or later, CPU: 1 core, RAM: 1GB, DISK: 500MB free disk space, for Linux:OS: Ubuntu, CPU: 1 core, RAM: 1GB, DISK: 500MB free disk space), please contact us on support@hivello.com. 

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