Why does my MacOS device not install the app?

Sometimes MacOS may ask to give permission to install the Hivello app and then specific DePINs. It is safe to turn on the permission to install the app and the DePINs the app is suggesting you to install.

Also make sure that you’re downloading the version that is right for your Mac’s CPU (also known as processor or chip): 

macOS (Intel Chip) https://download.hivello.services/mac/dmg/x64

macOS (Apple Chip) https://download.hivello.services/mac/dmg/arm64

You can easily confirm which one you have by clicking on the apple icon () on the top left corner of your screen and then by checking your Chip info in the ‘About This Mac’ section. 

If you still encounter issues, please reach out to us via [e-mail].